Northwest Textbook Depository
Customer Service

Contact us to inquire about a previous order, an authorization of returns, to report and resolve shipping inquiries, or any other concern.

    You can reach a person anytime between 8 am and 4.30 pm Pacific time. You can also fax or email us anytime.
Phone: 503-906-1100
800-676-6630
Fax: 503-639-2559
Mailing Address:
Northwest Textbook Depository
P.O. Box 5608
Portland, OR 97228-5608
Shipping Address:
Northwest Textbook Depository
17970 SW McEwan Rd.
Portland, OR 97224-7218

Customer Service:

  • customer.service@nwtd.com
    Please call or email Customer Service to inquire about an order or to report a discrepancy. Please include the following:
    • Your Purchase Order Number and/or
    • Your Invoice Number. (Please refer to your invoice or packing slip): In addition, have available, if possible:
      • Account Number
      • ISBN
      • Date of Order Placement or Return

Accounts Receivable:

  • accounts.receivable@nwtd.com
    Please call or email Accounts Receivable to request a copy of an invoice or to discuss a discrepancy on your statement.

© 2003 Northwest Textbook Depository. All Rights Reserved. Read our privacy guidelines. Contact us.