Receiving Textbooks

Please follow these steps upon receiving your textbook order:

• Do not stamp or distribute books until you have verified the accuracy of the order.
• Count cartons before signing the carrier's "bill of lading". Sign for only the number received. Shortages may not be honored if cartons are signed for and not received.
• Use the packing slip, together with a copy of your purchase order to verify what was shipped and what might be backordered.
• If carrier causes damage or shortage, note the information on the "bill of lading" and then contact NWTD for instructions.
• Please notify us within 15 days of any error, damage, shortage or defect in shipment.